Customer notice: Coronavirus latest update

Due to the latest Government restrictions all of our Leisure Centres and Telford Ice Rink remain closed until further notice. Any customers who pay on a quarterly or annual cash basis will have their membership extended to compensate for the closure and will membership direct debits remain froze during this time. We are delighted that Horsehay Village Golf Centre, Telford Ski and Snowboard Centre will re-open under Government guidance from Monday 29 March 2021. Membership direct debits for these services will resume from this date.

If you are not ready to return just yet though, that’s not a problem. Please refreeze your membership.

I’m sure you can appreciate the situation we find ourselves in is constantly changing but we will keep you informed about our plans to re-open under Government guidance. Please make sure you are following us on Facebook and signed up to our email list to receive the latest news.

Whilst our facilities are closed we are delivering an online facebook fitness class programme, download the fitness class timetable.

If you have any further questions regarding your membership please do not hesitate to get in touch in with us at

View our Coronavirus (COVID-19) FAQs for more information.

Thank you and stay safe.

You are here: Home | Home | Make a change to your membership

Make a change to your membership

If you are looking to make any of the following changes to your membership this can now be completed online:

  • amend your contact details including address, email address and contact number
  • amend your direct debit details
  • make a payment on your account
  • freeze your membership for up to 3 months
  • cancel your membership.

To access the membership portal you would just need your DFC reference number (This can be found on your joining email, on your bank statement or alternatively by contacting the centre direct) along with the postcode that we have registered on the system for you.

Amend your membership online

Alternatively if you need to discuss your membership or speak to a member of our team directly please contact the centre direct.