Customer notice: Coronavirus latest updates and guidance

During these difficult and uncertain times it is our top priority to protect and care for our residents, employees and customers. For the latest updates, please view more information.

Customer notice: Face Coverings

From Thursday 24 September 2020 we are asking our customers to wear face coverings in our centres at all times other than when actually taking part in physical activity.

We are asking that staff assist by reminding customers to wear face coverings. There are exemptions to who has to wear a face covering:

  • children under the age of 11 (Public Health England do not recommended face coverings for children under the age of 3 for health and safety reasons)
  • people who cannot put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
  • where putting on, wearing or removing a face covering will cause you severe distress
  • avoid harm or injury, or the risk of harm or injury, to yourself or others - including if it would negatively impact on your ability to exercise or participate in a strenuous activity.

Customer notice: Phoenix Sports and Leisure Centre re-opening from Monday 21 September 2020

The fitness suite, group exercise classes, sports hall and 3G pitch are re-opening at Phoenix Sports and Leisure Centre from Monday 21 September 2020.

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Horsehay Village and Golf Centre - COVID-19 updates

Important information

Anyone feeling unwell with symptoms potentially associated with the COVID-19 virus should NOT attend the site under any circumstances.

You are respectfully requested to adhere to these conditions at all times, as the process may be monitored to ensure we are complying with the restrictions.

Anyone not abiding by these guidelines may be asked to leave the facility and future bookings not permitted.

 

From Thursday 24 September 2020 we are asking our customers to wear face coverings in our centres at all times other than when actually taking part in physical activity. 

We are asking that staff assist by reminding customers to wear face coverings.  There are exemptions to who has to wear a face covering:

  • children under the age of 11 (Public Health England do not recommended face coverings for children under the age of 3 for health and safety reasons)
  • people who cannot put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
  • where putting on, wearing or removing a face covering will cause you severe distress.
  • avoid harm or injury, or the risk of harm or injury, to yourself or others - including if it would negatively impact on your ability to exercise or participate in a strenuous activity.

Please be aware of the following information before you arrive to play

  • 9 or 18 holes starting on the Wrekin side of the course are available.
  • You can book online with up to three other persons from outside your household providing you strictly observe social distancing and do not share equipment.
  • Play with members from the same household (maximum four) is permitted.
  • The course will be marshalled to see that the guidelines are being adhered to.
  • Players must change in the car park and have their equipment with them, to avoid gathering please do not leave your car until 5 minutes before your start time.
  • Clubhouse and locker room facilities will be closed. Please note: there will be no access to toilets.
  • There will be no first aid provision available. Customers are advised that playing golf is at your own risk.  In the event of an emergency please call 999.
  • Practice putting green is closed at the moment (although 1-1 tuition is available).
  • There are no trollies/buggies/clubs are available for hire.

During play

  • You must observe social distancing and keep 2 metres apart during round (especially teeing areas and putting greens).
  • DO NOT touch flagstick or hole cup/liner. Use your putter to lift the device (contactless ball extractor) upwards and the ball will roll automatically onto the green, then lower the device gently back into position.
  • Social golf only at the moment (no competitions)
  • All rakes have been removed from bunkers.
  • Ball washers are covered up and not available.
  • Please DO NOT touch benches.
  • Please DO NOT share equipment.

After your round

Social distancing is as important after the round as during so when your round is over please leave the club/facility immediately. Please do not congregate on the car park or in the vicinity of the club house.


Opening times

  • Monday to Friday between 9am and 7pm.
  • Saturday to Sunday between 9am and 5pm.

Prices

  • Adult - 9 holes
    • TLC - £10.90 weekday / £13.05 weekend
    • Concession TLC - £10.90 weekday / £13.05 weekend
    • None TLC - £13.55 weekday / £16.30 weekend
    • All golf memberships (direct debit and annual) £5 weekday and weekend
  • Junior - 9 holes
    • TLC - £5.45 weekday / £6.60 weekend
    • Concession TLC - £5.45 weekday / £6.60 weekend
    • None TLC - £7.65 weekday / £8.75 weekend
    • All golf memberships (direct debit and annual) £5 weekday and weekend
  • Adult - 18 holes
    • TLC - £15.60 weekday / £17.90 weekend
    • TLC none resident - £17.60 weekday / £20.05 weekend
    • None TLC - £19.55 weekday / £22.35 weekend
    • All golf memberships (direct debit and annual) £10 weekday and weekend
  • Direct debits
    • As the golf offer has now extended to its original capacity, regular users of the course will now have the option to unfreeze their direct debit or annual membership payments. Requests for this should be emailed to direct.debitadministrator@telford.gov.uk.
    • Members can continue to leave their memberships frozen if they wish and continue to pay as you go for both 9 and 18 holes.

Book your golf slot online

From Thursday 24 September 2020 we are asking our customers to wear face coverings in our centres at all times other than when actually taking part in physical activity. 

We are asking that staff assist by reminding customers to wear face coverings.  There are exemptions to who has to wear a face covering:

  • children under the age of 11 (Public Health England do not recommended face coverings for children under the age of 3 for health and safety reasons)
  • people who cannot put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
  • where putting on, wearing or removing a face covering will cause you severe distress.
  • avoid harm or injury, or the risk of harm or injury, to yourself or others - including if it would negatively impact on your ability to exercise or participate in a strenuous activity.

Please be aware of the following information before you arrive to use the range:

  • please bring your own clubs if possible. We are able to hire out clubs if necessary, these will be sanitised before and after use
  • booking and payment online only
  • 100 balls only will be available
  • booking available every hour, on the hour. 10am until 8pm midweek. 10am until 6pm weekend, maximum of 8 slots per hour
  • every other bay will be out of use, leaving 8 available for practice
  • no spectators please (unless accompanying a child)
  • when you arrive, a member of staff will meet you at the entrance to the driving range with your basket of balls. the basket handle and golf balls will have been cleaned and sanitised
  • the range will be marshalled to see that the guidelines are being adhered to
  • to avoid gathering please do not leave your car until 5 minutes before your start time
  • clubhouse is now open (signage in place with a one way system operating), toilets are accessible but changing rooms remain closed)
  • there will be no first aid provision available. Customers are advised that using the driving range is at your own risk.  In the event of an emergency please call 999
  • 1-1 tuition is available
  • there are no trollies/buggies/available for hire.

During practice

  • Once you received your basket of balls, please use a selected bay (out of use bays have been taped off)
  • You must observe social distancing and keep 2 metres apart.
  • All seating has been removed.
  • Please DO NOT touch metal bays.  
  • Please DO NOT share equipment.
  • The vending machines (for the balls and confectionary/drink) are out of use.

After your practice

Please leave your basket in the bay after use, a member of staff will collect it.

Social distancing is as important after using the driving range as during so when your practice is over please leave the club/facility immediately. Please do not congregate on the car park or in the vicinity of the club house.


Opening times

  • Monday to Friday between 7am and 10pm.
  • Saturday to Sunday between 7am and 8.30pm.

Book your driving range slot online

The family friendly outdoor game of Footgolf will re-open from Saturday 6 June 2020 at Horsehay Village Golf Course.

From Thursday 24 September 2020 we are asking our customers to wear face coverings in our centres at all times other than when actually taking part in physical activity. 

We are asking that staff assist by reminding customers to wear face coverings.  There are exemptions to who has to wear a face covering:

  • children under the age of 11 (Public Health England do not recommended face coverings for children under the age of 3 for health and safety reasons)
  • people who cannot put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
  • where putting on, wearing or removing a face covering will cause you severe distress.
  • avoid harm or injury, or the risk of harm or injury, to yourself or others - including if it would negatively impact on your ability to exercise or participate in a strenuous activity.

Please be aware of the following information before you arrive to play:

  • 9 or 18 holes are available
  • you can book online with up to three other persons from outside your household providing you strictly observe social distancing and do not share equipment
  • play with members from the same household (maximum four) is permitted
  • please bring your own football if possible, we can provide footballs – these will be sanitised before and after use
  • the course will be marshalled to see that the guidelines are being adhered to
  • players must change in the car park, to avoid gathering please do not leave your car until 5 minutes before your start time
  • clubhouse is now open (signage in place and a one way system operating), toilets are accessible but changing rooms are closed)
  • there will be no first aid provision available.  Customers are advised that playing golf is at your own risk.  In the event of an emergency please call 999.

During play

  • You must observe social distancing and keep 2 metres apart during round (especially teeing areas and greens).
  • DO NOT touch flagstick or hole cup/liner.  
  • Please DO NOT touch any signs.
  • Please DO NOT touch benches.
  • Please DO NOT share equipment.

After your game

Social distancing is as important after the round as during so when your round is over please leave the club/facility immediately. Please do not congregate on the car park or in the vicinity of the club house.


Opening times

  • Monday to Friday between 7am and 10pm
  • Saturday to Sunday between 7am and 8.30pm

Prices

  • Adult
    • TLC - £7
    • TLC non resident - £7.70
    • Concession TLC - £4.20
    • None TLC - £8.75
  • Junior
    • TLC - £5
    • TLC non resident - £5.50
    • Concession TLC - £3
    • None TLC - £6.25

Book your Footgolf slot now

View our FAQs on when we are opening our leisure facilities: