Customer notice: Coronavirus latest updates and guidance

During these difficult and uncertain times it is our top priority to protect and care for our residents, employees and customers. For the latest updates, please view more information.

Customer notice: Face Coverings

From Thursday 24 September 2020 we are asking our customers to wear face coverings in our centres at all times other than when actually taking part in physical activity.

We are asking that staff assist by reminding customers to wear face coverings. There are exemptions to who has to wear a face covering:

  • children under the age of 11 (Public Health England do not recommended face coverings for children under the age of 3 for health and safety reasons)
  • people who cannot put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
  • where putting on, wearing or removing a face covering will cause you severe distress
  • avoid harm or injury, or the risk of harm or injury, to yourself or others - including if it would negatively impact on your ability to exercise or participate in a strenuous activity.

Customer notice: Phoenix Sports and Leisure Centre re-opening from Monday 21 September 2020

The fitness suite, group exercise classes, sports hall and 3G pitch are re-opening at Phoenix Sports and Leisure Centre from Monday 21 September 2020.

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Telford Ice Rink

Customer notice - Telford Ice Rink:

Customers are required to wear masks in and around the facility. Customers may remove the masks while on the Ice Pad but must continue to wear them when returning skates and leaving the building.

Customer notice - timetable change:

  • there will be no public ice skating 7pm - 8pm on Saturday 31 October 2020 and Sunday 1 November 2020
  • there will be no public ice sktaing 7pm - 8pm on Saturday 7 November 2020 and Sunday 8 November 2020.

We apologise for any inconvenience caused by these changes.

For general enquiries please use our online contact form.

General enquiry form

Telephone: 01952 382650

Monday to Friday
8am - midnight (please see timetables for sessions)

Saturday to Sunday
7am - midnight (please see timetables for sessions)

Please note: these are not public skating times.

Bank holiday opening hours

Telford Ice Rink and Soft Play
International Way
Telford Town Centre

Please note: there are no disabled parking bays in the Telford Ice Rink car park. If you are using Google Maps Street View this will show disabled parking bays, however these are no longer present following the re-development of the Ice Rink.

Blue Badge holders are required to pay and display but are entitled to double time allowance. This car park is operated by The International Centre.

  • Cafe
  • Tigers Lounge Bar
  • Sliders skate shop
  • Soft play area


Skate hire is free.

Stability aids

We currently offer a hired service of a penguin or snowman stability aid. These stability aids are designed in a way to be pushed across the ice and held onto to support balance.

  • Polar Bears are for those less than 1.1 metres.
  • Snowmen are available for those over 1.1 metres.

The cost is £5 per session.

Please note: Stability aids are on a first come first served basis only, and designed to support balance but may not prevent falls completely.

Sliders Skate Shop is located inside Telford Ice Rink and is open seven days a week.

We offer a skate sharpening and repair service on site so whether you want to dance on ice like your favourite TV star, play ice hockey or just enjoy ice skating you'll be ready to go.

Visit Sliders Skate Shop website

Patch (Ice)

Patch ice time is suitable for individuals who are undertaking private lessons with our in house professional coaches. It is an ideal time to practice spins, jumps and dances for up and coming competitions.

Telford Ice Skating Club

Telford Ice Skating Club has been at Telford Ice Rink for over twenty five years and was set up by a group of parents and is run by a committee of volunteers working with the skaters, coaches and the rink. The aim for Telford Ice skating club is to promote Figure and Dance skating within the Telford area supporting new and existing members in learning and improving their skating skills. 

Find out more about Telford Ice skating Club.

Skating lessons

Telford Ice Rink has a range of lesson courses from beginners to advanced figure and dance. Lessons are suitable from age 3 plus. Regular skating lessons courses consist of eight half hour sessions held over a period of eight weeks.

Social skate

Social skate is a public skating session. This is the same as a public skate session but the duration is shorter and therefore this is reflected in the price.

Stars hockey training

Training by invitation only.

NIHL Telford Tigers hockey training

Established in 1985, the Telford Tigers Ice Hockey Team currently have two teams competing in the National Ice Hockey League, with the D1 team competing in the Moralee Division and D2 team competing in the Laidler Division. The hockey season runs from September to April. The adult morning session takes place on Tuesday and Thursday mornings at 10am - 12.30pm during term time. The session is for skaters of any ability. It includes a 30 minute group lesson, where skaters are split according to their ability, and a voucher for a free hot drink and biscuits from the café.

Public skating peak and off peak

Public skating sessions are divided into two categories peak and off peak. Peak times are (evenings, weekends and school holidays) and off peak times (Monday - Friday daytimes and Wednesday and Friday early evening). Off peak sessions incur a reduced rate in comparison to peak sessions.

Ladies ice hockey training

Ice hockey training for ladies only.

Wednesday student night

This session is in the mix! Expect commercial, indie, house and urban music - pumping out a variety of sounds. Student discounts available.

Special effects – disco lights/strobes.

Tots on Ice

For under 5s who fancy braving the ice, during term time we offer tots their very own session aptly named ‘Tots on Ice’.

This is the perfect way to introduce your little ones to ice skating. There are toys and sledges on the ice and a skating coach on hand to offer advice. Adults and children can wear skates or shoes on the ice, although children are encouraged to wear skates as much as possible.

Friday (disco session) Shuttsie resident DJ

A young adults audience paves the way for a hard-hitting dance/skating session - "chill on the ice"

Special effects – disco lights/strobe/smoke.


Something for everyone - family fun - commercial and popular music feel. House lights on. - this session gets very busy!

Special effects – disco lights.


With a family feel afternoon, chart music all afternoon, full house lights on. This session can get busy!