Customer notice: Coronavirus latest update

We are delighted to announce that from Wednesday 2 December 2020 we are able to reopen our centres.

Throughout December you will need to pre-book online for all activities. This will now include booking your gym slot prior to attending, all fitness classes and swimming. Our booking will open Monday 30 November 2020 at 10am and will allow booking 3 days in advance. Book online now.

Aspirations and Golf Memberships

We will be unfreezing all memberships from the above date to allow usage of our facilities. As a member you will have usage in December but we will not be charging any membership fees in December. Your first direct debit will be taken in January 2021 on your usual collection date.

Not ready to return?

That’s not a problem. If you would like to remain frozen you will need to refreeze your membership. We will be contacting all of our members individually to make them aware how they can do this. Please don’t panic though we will be taking no direct debits in December.

Unfortunately Stirchley Recreation centre will remain closed at this moment in time but we are working towards re-opening this facility in January 2021 with this in mind we will not be recommencing Stirchley’s Direct Debit members and further information will be sent to these members.

Perhaps you already have some questions about your membership, or what to expect? We will be releasing our Frequently asked questions soon… watch this space.

Swimming Lessons

Due to the timing of the reopening and the fact we usually have a Christmas break we will not be starting lessons until January 2021. We will be in touch with all our swimming lessons members individually.

You are here: Home | Home | Make a change to your membership

Make a change to your membership

If you are looking to make any of the following changes to your membership this can now be completed online:

  • amend your contact details including address, email address and contact number
  • amend your direct debit details
  • make a payment on your account
  • freeze your membership for up to 3 months
  • cancel your membership.

To access the membership portal you would just need your DFC reference number (This can be found on your joining email, on your bank statement or alternatively by contacting the centre direct) along with the postcode that we have registered on the system for you.

Amend your membership online

Alternatively if you need to discuss your membership or speak to a member of our team directly please contact the centre direct.