Customer notice: Coronavirus latest update

Following the government’s announcement on Saturday evening we can confirm that all of the Council leisure facilities will be required to close to the public from Thursday 5 November 2020, until Wednesday 2 December 2020. This closure will apply to all indoor and outdoor leisure centre facilities including all sports centres, the Ski Centre, Telford Ice Rink and Horsehay Village Golf Centre which will close at the end of their normal opening hours on Wednesday November 4 2020. We will be contacting our regular hirers to inform them of this temporary closure.

For those users that have a membership or pay via direct debit, whether for Golf, Health and Fitness, Swimming, Swimming Lessons or Ice Skating Lessons we will automatically be freezing your Direct Debit, there is no need for you to do anything. There are a small number of DD payments that have been collected as unfortunately, due to the timing of the announcement, it was not possible to prevent these payments being taken. We will be contacting these members directly to confirm how their payment for November will be credited. We will also make adjustments to your next DD payment to reflect any period that you may have paid for but that you have been unable to use due to the closure. For those of you with an annual membership we will add the number of days we are closed to your membership. Please be reassured that you will not be out of pocket or expected to pay for activities you can’t access.

During the temporary closure period we will be providing a number of online classes and we will regularly update our Facebook and web pages with the latest news and developments. The team have worked really hard to ensure a Covid secure environment to support our customers to exercise and we thank you for your patience and understanding of something that is outside of our control. We very much look forward to welcoming you back in December and until then hope that you remain safe and well.


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